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Frequently Asked Questions

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Q: How long has Empire Development & Construction been in Business?

A: We started our operation in 1999.

Q: Who will be assigned as Project Supervisor for this job?

A: Randy Nichols is our Project Manager. He will oversee the scheduling of all work on site.

Q: Who will be working on our project? Are they your employees or Subcontractors?

A: We use a combination of our employees and sub contractors.

Q: Does your company carry workers compensation and liability insurance? If so can you provide me with a copy?

A: Absolutely, we carry both and you are always welcome to proof of insurance.

Q: How many projects like mine have you completed?

A: Depending on the job, it could be from 10 to as many as 100, just ask.

Q: May I have a list of references?

A: Yes, we have a whole book of names and testimonies that you can choose from to contact.

Q: What percentage of your business is repeat or referral?

A: 80-90% of our business is from people who have heard of us from someone we have done work for in the past or have worked with us in the past.

Q: Are you a member of any trade associations?

A: Yes, they are all listed on the bottom of our home page with links to their site if you wish to check them out.

Q: What licenses or trade certifications do you hold?

A: We have our Wisconsin contractors license and our asbestos and lead supervisor certifications.

Q: Now that we have chosen you, what now?

A: We will sit down with you and talk budget. A firm budget with a small contingency fund is the most important part of any job. Once budget is complete you need to make sure the budget falls within your financial situation.

Q: I have a budget and funding. Where do we go from here?

A: From here we will sit down and pick out any and all paint, fixtures, counter tops, etc. that will go into the job. This will be complete before any work is started. These selections and planning helps both parties to know exactly what we are working with. When this is complete work can begin.

Q: Do I need to put money down?

A: Yes, when you sign the contract Empire Development & Construction will ask for a portion down. The remaining amounts will be spread over the course of the project. The final payment will not be made until we do a final walk through and you are satisfied with the outcome.

Q: Can I add something once the job has started?

A: Absolutely, just be advised it may add more cost to the budget and possibly more time. (Depending on what is being added)

Q: Can I contact Tony, Slade, or Randy if I have questions at any point?

A: The answer is YES! We want you to call us if you have any questions or concerns. We can't fix it if we don't know about it. Always keep the lines of communication open.

 


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